777ay's Privacy Policy

This Privacy Policy ("Policy") applies to the 777ay platform and all services associated with it. This document is intended for all users in Bangladesh and reflects our commitment to protecting your privacy.

By using the 777ay website or services, you are considered to have accepted the terms set out in this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us at [email protected].

What Information We Collect

777ay collects the minimum information necessary to operate its services properly and improve the user experience. The categories of information collected are described below.

1.1 Identity Information

When creating an account, we collect your name, date of birth, email address, and mobile number. Persons under the age of 21 are not permitted to create an account, and relevant information must be provided for age verification.

1.2 Financial Transaction Information

Relevant financial information is collected at the time of deposits and withdrawals. When using accepted payment methods in Bangladesh — bKash, Nagad, Rocket, Upay, and bank transfer — only the information necessary to complete the transaction is stored. Full card or account numbers are never stored on our servers.

1.3 Technical & Usage Information

When you use 777ay, certain technical information may be collected automatically, including:

• IP address and device type
• Browser type and version
• Page visit time and date
• Referral URL (where you came from)
• Game session information and activity logs

This information is primarily used to ensure platform security, identify fraudulent activity, and improve your experience.

1.4 Cookies and Similar Technologies

777ay uses cookies and similar technologies. These remember your login state, save your preferred language and settings, and improve the overall functionality of the platform. You can disable cookies by changing your browser settings, though this may limit some service functionality.

How Collected Information Is Used

777ay uses your information only for legitimate and clearly defined purposes. The purposes are described in detail below.

2.1 Account Management & Service Delivery

Your identity information is essential for creating, verifying, and managing your account. This enables us to provide you with gaming services, bonuses, and promotional offers.

2.2 Financial Transaction Processing

Financial information is used to process deposits and withdrawals. A record of each transaction is kept so that you can be assisted in the event of any dispute or issue. The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳1,000.

2.3 Security & Fraud Prevention

Technical information is analysed to identify and prevent any unethical activity, money laundering, or fraudulent use on our platform. This is done in the interest of protecting all users.

2.4 Customer Support

When you contact us via 24/7 live chat or by email at [email protected], it may be necessary to view your account and transaction information in order to resolve your issue. This information is used solely for the purpose of providing support.

2.5 Responsible Gaming

We monitor your gaming activity so that we can offer responsible gaming guidance where needed. This is done to protect your interests and keep gaming safe.

2.6 Legal Compliance

Certain information is stored and processed to ensure compliance with applicable laws and regulations. It may be necessary to provide information in response to legitimate requests from regulatory authorities.

How Your Information Is Kept Secure

777ay has implemented the highest technical measures to protect user information. Our security infrastructure consists of the following layers.

3.1 SSL / TLS Encryption

All communication between your browser and our servers is secured through SSL/TLS encryption. This makes it impossible for third parties to intercept or read your information.

3.2 Data Encryption

Sensitive information stored on our systems, particularly passwords and financial data, is kept secure using industry-standard encryption methods. No password is ever stored in plain readable form.

3.3 Access Control

Your personal information can only be accessed by staff members for whom viewing it is essential to their work. Each staff member's access is restricted according to their responsibilities, and a log of all access is maintained.

3.4 Regular Audits

Our security systems are regularly tested and reviewed, and any potential vulnerabilities are identified and resolved promptly. This maintains 777ay as a secure and reliable platform.

Policy on Disclosure of Information to Third Parties

777ay does not sell your personal information or share it with third parties for commercial purposes. However, information may be disclosed in the following limited circumstances.

4.1 Service Provider Partners

Information may be shared with payment processors (bKash, Nagad, Rocket, Upay, and bank transfer), game providers, and technology service providers only to the extent necessary for them to perform their specific functions. These partners operate under strict confidentiality agreements and may not use your information for any other purpose.

4.2 Legal Obligations

We may be required to provide information to relevant authorities in order to comply with court orders, legitimate requests from regulatory authorities, or applicable legal requirements. Where legally possible in such cases, we will endeavour to notify you in advance.

4.3 Business Transfer

In the event of a future business restructure, merger, or acquisition, user information may be transferred. In such cases, the new entity will be bound to comply with the terms of this Policy.

4.4 Security & Law Enforcement

Relevant information may be provided to the relevant authorities to protect 777ay and its users from fraud, deception, or any other illegal activity.

Your Rights & Controls

777ay believes that users should have maximum control over their own information. Your rights are described below.

5.1 Right to Access Information

You have the right to know what information is stored in your account. To find out, email [email protected] or contact us via live chat.

5.2 Right to Correct Information

If any information in your account is incorrect or incomplete, you may request a correction. We will make the correction as quickly as possible after verification.

5.3 Right to Request Deletion

You may close your account and request that your personal information be deleted. However, certain information required to meet legal obligations or resolve disputes may need to be retained for a specified period.

5.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes, particularly in the case of marketing communications. Contact us to opt out of such communications.

5.5 How to Exercise Your Rights

To exercise any of the rights described above, contact us in the following ways:

• Email: [email protected]
• 24/7 Live Chat: directly on the 777ay platform
• Support languages: Bengali and English

After receiving your request, we will take action within a reasonable timeframe and inform you accordingly.

Data Retention Period

777ay does not retain any information for longer than necessary. The retention policy is as follows.

6.1 Account-Related Information

Identity information is retained while the account is active. After an account is closed, certain information may be kept for a defined period to meet legal requirements.

6.2 Financial Transaction Records

Financial transaction records must be retained for the long term due to auditing and legal obligations. The retention period for this information is determined by applicable regulations.

6.3 Technical Logs

Technical logs related to security monitoring are retained for a limited period and then automatically deleted.

Protection of Minors' Information

777ay provides services only to persons aged 21 or older. We do not knowingly collect personal information from any minor.

If it comes to our attention that a minor has provided information, we will immediately close that account and delete the relevant information. If you suspect a minor is using our platform, please notify us immediately at [email protected].

Changes & Updates to the Privacy Policy

777ay reserves the right to update this Privacy Policy over time. This Policy may change due to service improvements, technological changes, or legal requirements.

8.1 Notice of Changes

If any significant changes are made to the Policy, we will notify users in the following ways:

• A notification will be sent to the registered email address
• A notice will be displayed upon logging in to the platform
• The update date at the top of this page will change

8.2 Continued Use After Changes

Continued use of the platform after the updated Policy is published will be considered acceptance of the new Policy. If you do not agree to the new Policy, you will have the option to request account closure.

International Transfer of Information

As 777ay is an online platform, your information may be stored and processed on servers located in different countries. The following applies in the case of such transfers.

9.1 Safeguards

For international data transfers, we ensure that adequate data protection measures are in place at the destination. Our international partners are contractually bound to comply with standards equivalent to this Privacy Policy.

9.2 Your Consent

By using 777ay, you consent to such international transfers of your information. If you have any concerns about this, please contact us at [email protected].

Privacy Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy, we are always ready to help.

Our dedicated support team is able to communicate with you in both Bengali and English. We will endeavour to respond to your request as quickly as possible.

• Email: [email protected]
• Live Chat: 24 hours a day, 7 days a week, directly on the platform
• Support Languages: Bengali and English

777ay's goal is to ensure a safe, transparent, and trustworthy gaming environment by giving the highest importance to every user's privacy. Your trust and confidence are of the utmost value to us.